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Buying a New Vehicle Albany NY

Each year, millions of consumers venture into automotive showrooms in search of a new vehicle. As dealerships focus on improving customer satisfaction, they have become more consumer-oriented in an effort to make the buying process more enjoyable and informative.

Maaco Auto Body Shop and Collision Center
(518) 482-0876
491 Central Avenue
Albany, NY
Hours
Mon-Fri :8AM - 5:30PM
Sat:9AM - 12PM
Sun:Closed

AutoZone
(518) 266-1492
720 Hoosick Road
Troy, NY
 
AutoZone
(518) 377-6755
1129 State St
Schenectady, NY
 
West Automotive
(413) 684-1903
24 Depot St
Dalton, MA

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FastMods
(877) 420-6637
156 S Swan St
Albany, NY

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AutoZone
(518) 477-2761
RT. 9 and 20 COLUMBIA TURNPIKE
East Greenbush, NY
 
Maaco Auto Body Shop and Collision Center
(518) 372-4440
1741 Chrisler Avenue
Schenectady, NY
Hours
Mon-Fri :8AM - 5PM
Sat:Call for hours of operation
Sun:Closed

Advance Auto Parts
(518) 482-1563
911 Central Ave Ste 27
Albany, NY

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Jefferson Motors
(518) 482-1108
24 Essex St
Albany, NY

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Advance Auto Parts
(518) 472-1201
485 Delaware Ave Ste 10
Albany, NY

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Buying a New Vehicle

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Each year, millions of consumers venture into automotive showrooms in search of a new vehicle. As dealerships focus on improving customer satisfaction, they have become more consumer-oriented in an effort to make the buying process more enjoyable and informative.

While today's showrooms are brighter and more inviting, the buying process has changed very little in decades. The transaction process is less confusing when you understand the roles of key individuals at the dealership, and some basic terminology used during the sales process.

Key Individuals at the Dealership:

  • Salesperson"As a customer, your primary interaction will most likely be with a Salesperson. As an expert on the operation and features of the vehicle, a Salesperson will accompany you during the test drive, negotiate with you during the sale, and assist the Finance Manager with the required paperwork. Customer service is their goal, so ask the Salesperson if you have any questions during or after the sales process.
  • Sales Manager"The role of the Sales Manager is to oversee all new- and used-vehicle sales at the dealership. The Sales Manager has the authority to adjust pricing and make all sales-related decisions. During the sales process, the Salesperson will often consult with their Sales Manager many times as the terms of the transaction are negotiated. Larger dealerships will have many Sales Managers, each having a team of Salespeople reporting to them.
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