Buying a New Vehicle Ballston Spa NY

Each year, millions of consumers venture into automotive showrooms in search of a new vehicle. As dealerships focus on improving customer satisfaction, they have become more consumer-oriented in an effort to make the buying process more enjoyable and informative.

AutoZone
(518) 377-6755
1129 State St
Schenectady, NY
 
Baker's Auto Svc Ctr Inc
(518) 885-1955
240 Rowland St
Ballston Spa, NY

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Thoroughbred Auto Parts
(518) 584-0129
40 Excelsior Ave
Saratoga Springs, NY

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Advance Auto Parts
(518) 373-6680
1695 Rte 9 Ste 2
Clifton Park, NY

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Automaster's
(518) 899-1069
2352 Route 9
Mechanicville, NY

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Maaco Auto Body Shop and Collision Center
(518) 372-4440
1741 Chrisler Avenue
Schenectady, NY
Hours
Mon-Fri :8AM - 5PM
Sat:Call for hours of operation
Sun:Closed

Advance Auto Parts
(518) 583-9395
179 Ballston Ave
Saratoga Springs, NY

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S & J Used Auto Parts
(518) 583-7278
40 Excelsior Ave
Saratoga Springs, NY

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Advance Auto Parts
(518) 664-1459
13 Park Plz
Mechanicville, NY

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McKenzie Auto Center
(518) 631-1234
80 Craigie Ave
Scotia, NY

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Buying a New Vehicle

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Each year, millions of consumers venture into automotive showrooms in search of a new vehicle. As dealerships focus on improving customer satisfaction, they have become more consumer-oriented in an effort to make the buying process more enjoyable and informative.

While today's showrooms are brighter and more inviting, the buying process has changed very little in decades. The transaction process is less confusing when you understand the roles of key individuals at the dealership, and some basic terminology used during the sales process.

Key Individuals at the Dealership:

  • Salesperson"As a customer, your primary interaction will most likely be with a Salesperson. As an expert on the operation and features of the vehicle, a Salesperson will accompany you during the test drive, negotiate with you during the sale, and assist the Finance Manager with the required paperwork. Customer service is their goal, so ask the Salesperson if you have any questions during or after the sales process.
  • Sales Manager"The role of the Sales Manager is to oversee all new- and used-vehicle sales at the dealership. The Sales Manager has the authority to adjust pricing and make all sales-related decisions. During the sales process, the Salesperson will often consult with their Sales Manager many times as the terms of the transaction are negotiated. Larger dealerships will have many Sales Managers, each having a team of Salespeople reporting to them.
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