» » »

Buying a New Vehicle Ithaca NY

Each year, millions of consumers venture into automotive showrooms in search of a new vehicle. As dealerships focus on improving customer satisfaction, they have become more consumer-oriented in an effort to make the buying process more enjoyable and informative.

AutoZone
(607) 272-7096
309 Elmira Rd
Ithaca, NY
 
Advance Auto Parts
(607) 275-3301
380 Elmira Rd
Ithaca, NY

Data Provided by:
Access Audio
(607) 753-7501
4269 US Rte 11
Cortland, NY

Data Provided by:
Gabriel's Automotive Electric
(607) 753-3417
4048 West Rd
Cortland, NY

Data Provided by:
AutoZone
(845) 297-0288
804 South Road
Poughkeepsie, NY
 
AutoZone
(607) 753-7677
3839 West Road
Cortland, NY
 
Brake Exchange
(607) 753-1415
95 Port Watson St
Cortland, NY

Data Provided by:
Advance Auto Parts
(607) 753-7063
857 State Route 13
Cortland, NY

Data Provided by:
AutoZone
(914) 665-6140
1 Pathmark Plaza
Mt Vernon, NY
 
AutoZone
(718) 965-1363
600 Hamilton Ave
Brooklyn, NY
 
Data Provided by:

Buying a New Vehicle

Provided by:

Click here for more content from JDPower.com

Each year, millions of consumers venture into automotive showrooms in search of a new vehicle. As dealerships focus on improving customer satisfaction, they have become more consumer-oriented in an effort to make the buying process more enjoyable and informative.

While today's showrooms are brighter and more inviting, the buying process has changed very little in decades. The transaction process is less confusing when you understand the roles of key individuals at the dealership, and some basic terminology used during the sales process.

Key Individuals at the Dealership:

  • Salesperson"As a customer, your primary interaction will most likely be with a Salesperson. As an expert on the operation and features of the vehicle, a Salesperson will accompany you during the test drive, negotiate with you during the sale, and assist the Finance Manager with the required paperwork. Customer service is their goal, so ask the Salesperson if you have any questions during or after the sales process.
  • Sales Manager"The role of the Sales Manager is to oversee all new- and used-vehicle sales at the dealership. The Sales Manager has the authority to adjust pricing and make all sales-related decisions. During the sales process, the Salesperson will often consult with their Sales Manager many times as the terms of the transaction are negotiated. Larger dealerships will have many Sales Managers, each having a team of Salespeople reporting to them.
  • ...

    Click here to read the rest of the article at JDPower.com