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Buying a New Vehicle Utica NY

Each year, millions of consumers venture into automotive showrooms in search of a new vehicle. As dealerships focus on improving customer satisfaction, they have become more consumer-oriented in an effort to make the buying process more enjoyable and informative.

AutoZone
(315) 738-7000
1709 Genesee Street
Utica, NY
 
AutoZone
(315) 336-8440
821 Black River Blvd
Rome, NY
 
Advance Auto Parts
(315) 736-6465
321 Oriskany Blvd
Yorkville, NY

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Valley Automotive Sales & Svc
(315) 866-7446
397 E Albany St
Herkimer, NY

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Advance Auto Parts
(315) 339-6943
1820 Black River Blvd N
Rome, NY

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AutoZone
(315) 866-4999
232 Mohawk Street
Herkimer, NY
 
Advance Auto Parts
(315) 733-2945
1503 Genesee St
Utica, NY

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Advance Auto Parts
(315) 736-7370
4529 Commercial Dr
New Hartford, NY

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Advance Auto Parts
(315) 866-1547
302 W State St
Herkimer, NY

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Foor's Auto Repair
(315) 866-0230
156 W Main St
Mohawk, NY

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Buying a New Vehicle

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Each year, millions of consumers venture into automotive showrooms in search of a new vehicle. As dealerships focus on improving customer satisfaction, they have become more consumer-oriented in an effort to make the buying process more enjoyable and informative.

While today's showrooms are brighter and more inviting, the buying process has changed very little in decades. The transaction process is less confusing when you understand the roles of key individuals at the dealership, and some basic terminology used during the sales process.

Key Individuals at the Dealership:

  • Salesperson"As a customer, your primary interaction will most likely be with a Salesperson. As an expert on the operation and features of the vehicle, a Salesperson will accompany you during the test drive, negotiate with you during the sale, and assist the Finance Manager with the required paperwork. Customer service is their goal, so ask the Salesperson if you have any questions during or after the sales process.
  • Sales Manager"The role of the Sales Manager is to oversee all new- and used-vehicle sales at the dealership. The Sales Manager has the authority to adjust pricing and make all sales-related decisions. During the sales process, the Salesperson will often consult with their Sales Manager many times as the terms of the transaction are negotiated. Larger dealerships will have many Sales Managers, each having a team of Salespeople reporting to them.
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