Home Builder Customer Satisfaction Study New York NY

If you want to build your new home, you certainly want to make sure you've done your homework in choosing a builder, especially considering the enormous investment in time and money the project entails.

Gotham Builders
(800) 444-4923
203- 20 Rocky Hill Road
Bayside, NY

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Uvs Construction
(718) 554-0426
Beach 74Th St
Arverne, NY

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A Fg Construction Management Inc
(212) 897-2674
450 7th Ave
New York, NY
 
Alpha Construction Group Inc
(212) 868-5515
115 W 29th St
New York, NY
 
Gold and Silver Home Care
(212) 685-5750
316 5th Avenue
New York, NY
 
Van Go General Contracting
(201) 387-9013
326 So. Washington Ave
Bergenfield, NJ

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Just Real Construction
(646) 319-3470
1349 East 38th street
Brooklyn, NY
 
American Construction Corp
(212) 229-5200
44 W 18th St
New York, NY
 
Home Helper Agency
(212) 768-9759
165 W. 46th Street
New York, NY
 
Above Remodeling Corporation
(212) 939-7571
295 Madison Avenue
New York, NY
 
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Home Builder Customer Satisfaction Study

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If you want to build your new home, you certainly want to make sure you've done your homework in choosing a builder, especially considering the enormous investment in time and money the project entails. And, let's face it, given a choice, most of us prefer to buy brand new. But there's nothing as devastating as signing on the dotted line, investing your life's savings (and what you can borrow from the bank) and running into obstacle after obstacle with your chosen builder. Do any of the following problems sound familiar?

  • The builder's warranty is vague or doesn't cover exactly what goes wrong with your home construction.

  • Customer service is spotty at best, insufficient or unhelpful, and phone calls aren't returned promptly.

  • Your construction manager has an attitude, is unresponsive, or perhaps is easy-going, but nothing gets done to your satisfaction or expectation.

  • The builder's sales staff is distracted, disorganized, and unavailable, and there's absolutely no follow up.

  • Your home readiness date is constantly pushed back by unanticipated delays.

In fact, these cover the top five issues in the most critical areas of customer satisfaction with new-home builders, according to the J.D. Power and Associates 2007 New-Home Builder Customer Satisfaction Study,SM now in its 11th year. The study, which ranks builders in 34 separate housing markets across the U.S., is based on responses from 50,399 buyers of newly-built, single-family homes after they've lived in their homes from 4-18 months, on average. The typical buyer reports about 13 problems with their new home"mostly construction problems like landscaping, quality and finish of kitchen cabinets, or heating and air conditioning. While the problems reported vary by market, they have decreased by 7 percent over last year's study.

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