Parts Counter Sales Flushing NY

From Automotive Retailing Today... Job Definition The parts counter salesperson works at a pickup window to assist the service technicians and walk-in customers in purchasing parts and accessories.

Career Improvement Consultanting Inc
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333 Washington St
Jersey City, NJ
 
D R S & Associates
(716) 633-7138
3735 Genesee St
Buffalo, NY
 
J A E Publications
(585) 242-0630
2541 Monroe Ave
Rochester, NY
 
Erie Niagara Area Health Education Center, Inc.
(716) 474-2824
355 Linwood Ave.
Buffalo, NY
Specialization
customer service
Degree Program
Criminal justice
Prices and/or Promotions
any

Career Management Servs
(585) 425-2210
760 Perinton Hills Office Park
Rochester, NY
 
Career Development Services
(585) 244-0765
150 State St
Rochester, NY
 
Career Development Assocs
(716) 635-4747
100 College Pkw
Buffalo, NY
 
Cristantello Careeer Connections LLC
(716) 839-3635
4511 Harlem Rd
Buffalo, NY
 
ITT Technical Institute
(716) 689-2200 ext. 138
2295 Millersport Hwy.
Getzville, NY
 
Everest Institute
(585) 266-0430
1630 Portland Ave
Rochester, NY
 

Parts Counter Sales

From Automotive Retailing Today...

Job Definition

The parts counter salesperson works at a pickup window to assist the service technicians and walk-in customers in purchasing parts and accessories.

As with all positions within dealerships, parts specialists/counterpersons are expected to uphold the highest ethical standards.

Job Duties

Job duties for a parts counter salesperson include:

  • Tracking all incoming and outgoing parts for a dealership.
  • Locating available parts when the dealership is out of stock.
  • Handling parts payment collection and making sure all parts are billed correctly through the service department and collision repair shop.
  • Packaging and shipping parts back to the manufacturer from time to time, and completing the appropriate record keeping.
  • Referring to parts manuals (both hard copy and electronic format) to identify exactly the right part(s) for the make, model and year of vehicles being serviced.

Job Requirements

Parts counter salesperson should have knowledge of inventory systems and vehicle systems such as brakes, suspension/steering, electrical, engines, fuel, systems, air conditioning/heating and engines.

The ability to work well with the public and being able to balance multiple customers at a time is important.

Exceptional organizational skills as well as a firm understanding of automotive components and their association with a vehicle are useful when working in the parts department.

People working within the automotive retail industry may have to work extended hours, evenings and weekends to achieve department goals.

Education Requirements

A high school diploma or the equivalent is required. A background in business and automotive classes is useful.

Career Path

With management experience, parts specialists can quickly become parts manager.

Salary Range

The average annual earnings of parts counterpersons are approximately $22,000 to $39,000. Earnings vary depending on experience and the dealer's geographic location and size.

Please click here for more information about average salaries.

Benefits

Benefits vary by employer, but most dealerships offer on site training, health insurance, retirement plans, and other benefit options. Talk with the specific dealer human resource manager about benefit packages.

Physical Demands

Working in the automotive industry can be physically demanding. Certain positions require employees to spend most of their workday on their feet and to carry heavy and awkwardly sized items. A reasonable level of physical fitness and flexibility is beneficial.

Find out more at CareerVoyages.gov